Category Archives: Staff Snapshot

Staff Snapshot

Staff Snapshot: Ken Williams

Director, Recruitment for Advanced Practitioners
Years at Concorde: 17 years

Ken’s deep understanding of the valuable role and the interests of Advanced Practitioners helps Concorde clients find a lasting fit with these essential professionals.

What is your role at Concorde?

I handle the entire process of Advanced Practitioner recruiting: consulting with clients on the availability of specialties, competitive compensation packages, and assisting to get the candidate signed.

How would you describe the Concorde approach?

We are problem solvers. With over 15 years in this area, we can consult on any problem you’re having with trying to fill your Advanced Practitioner openings. We see ourselves as part of your recruitment team. In addition we have a strong database of over 30,000 providers.

What differentiates you from your competitors?

Experience, expertise and commitment. We are always looking for the right fit. The thing we are most proud of is when a provider is still there after many years.

What is the benefit of employing Advanced Practitioners?

Advanced Practitioners generally have more time to spend with patients, which improves patient satisfaction. They educate patients, making them feel more comfortable with their health issues. Better access to care means patients do not have to wait or end up in the emergency room. They can also help by offering extended-hour appointments. Additional providers can mean more revenue by seeing more patients or freeing up physicians to do more revenue-producing procedures. Happy physicians lead to better retention.

What’s your favorite thing about working at Concorde?

The company’s commitment to quality. Our statement of “Holding Ourselves To Higher Standards” rings true every day. Also, because of our years of experience, we are able to provide a more consultative service to our clients and candidates. This makes Concorde a real asset.

Staff Snapshot

Staff Snapshot: Shelly Meyer

Director, Locum Tenens
Years at Concorde: 17 years+

With experience spanning two decades at Concorde, Shelly is a key reason so many of our clients and candidates enjoy successful Locum Tenens engagements, as well as a long-term partnership with our firm.

How would you describe your role at Concorde?

As a matchmaker.

When I take a job order, I don’t just ask the practice description questions that everyone asks. I always ask my clients, “If I could locate the perfect candidate, describe what he/she would be like.” When I speak to candidates, I always ask them, “When you imagine providing coverage, what would the ultimate situation look like?” I then try to make the best match in both skills and personalities.

Why should an organization or candidate choose Locum Tenens?

Many hospitals/health systems believe that if they bring in temporary doctors, it will be a revolving door and there will be a new doctor coming in every week.

This is not the case with Concorde. We gather a small circle of well-qualified physicians – they become credentialed with the facility and return again and again. They appear to be part-time staff. They provide continuity of care and develop relationships with other physicians, support staff and the community. It also saves candidates time spent on paperwork because they work at only a few facilities.

Many of our clients and candidates find this to be an excellent way to a direct hire placement.

What differentiates Concorde from its competitors?

We only present candidates that are a match to our clients’ needs and only place candidates in assignments that they are suited for.

We do not place a physician just to obtain a fee. We would rather tell a client that we cannot help them than place a physician with mismatched skills or interests. And, we never offer candidates with substandard training, discipline problems or multiple lawsuits. I think this commitment to high quality is why I have many of the same client relationships first developed 17 years ago.

How can Locum Tenens help improve patient satisfaction?

Interpersonal skills can be just as important as medical ability. Physicians who are experts in their field and have good rapport with patients, support staff, etc., can really help.

What’s your favorite thing about working at Concorde?

Developing relationships with all of the different people I “meet” every day. Even though most of our relationships are built over the phone, our clients and candidates know that when they are working with us, they have someone that they can trust.

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