Staff Snapshot: Ken Williams

Director, Recruitment for Advanced Practitioners
Years at Concorde: 17 years

Ken’s deep understanding of the valuable role and the interests of Advanced Practitioners helps Concorde clients find a lasting fit with these essential professionals.


What is your role at Concorde?

I handle the entire process of Advanced Practitioner recruiting: consulting with clients on the availability of specialties, competitive compensation packages, and assisting to get the candidate signed.

How would you describe the Concorde approach?

We are problem solvers. With over 15 years in this area, we can consult on any problem you’re having with trying to fill your Advanced Practitioner openings. We see ourselves as part of your recruitment team. In addition we have a strong database of over 30,000 providers.


What differentiates you from your competitors?

Experience, expertise and commitment. We are always looking for the right fit. The thing we are most proud of is when a provider is still there after many years.


What is the benefit of employing Advanced Practitioners?

Advanced Practitioners generally have more time to spend with patients, which improves patient satisfaction. They educate patients, making them feel more comfortable with their health issues. Better access to care means patients do not have to wait or end up in the emergency room. They can also help by offering extended-hour appointments. Additional providers can mean more revenue by seeing more patients or freeing up physicians to do more revenue-producing procedures. Happy physicians lead to better retention.


What’s your favorite thing about working at Concorde?

The company’s commitment to quality. Our statement of “Holding Ourselves To Higher Standards” rings true every day. Also, because of our years of experience, we are able to provide a more consultative service to our clients and candidates. This makes Concorde a real asset.

Advanced Practitioners Remain a Cost-Effective Asset

A Few Notes on a 2013 Salary Survey Showing Rising Pay

The Clinical Advisor’s 2013 Nurse Practitioner/Physician Assistant Salary Survey was a good snapshot of the rising salaries of all Advanced Practitioners. And these salaries have continued to rise since the data were collected. It’s important to note, however, that these professionals continue to be valuable members of any health care team.

Since the survey, we’ve seen salaries for Family Practice PAs and NPs rise from $90,500 to closer to $100,000 today. That’s an increase of 8-10%. For Orthopedic PAs, meanwhile, the average figure has gone from $105,000 to $115,000 or more, depending on the region. That’s also close to a 10% increase.

Other surgical specialties will see similar increases. Advanced Practitioners who work in Urgent Care have realized the largest increase in salary due to high demand. Their salaries have increased over 12%.

Keep in mind, of course, that salaries are but one part of the overall compensation package designed for Advanced Practitioners. Other components include a schedule of benefits similar to, if not exactly like, that of a physician, as well as relocation expenses, malpractice insurance and CME expenses. Association dues, certification expenses, etc. are also included.

Even with these salary increases, the FP Advanced Practitioners are still paid at approximately 50% less than a Family Practice Physician and even less proportionately within the surgical fields. Advanced Practitioners are and will continue to be a valuable and cost effective asset to any health care team.

You can see the full survey results here. For help finding the right Advanced Practitioners and crafting the right compensation package, get in touch.

3 Reasons Not to Choose Concorde for Locum Tenens

Otherwise, When Quality Counts, You Should Always Call Us

In considering your key criteria for selecting a Locum Tenens staffing partner, certain circumstances just aren’t a good fit with our services and our high standards.

1. You just want the lowest-price option. Concorde holds our candidates and ourselves to the highest standards. That’s why, although we’re competitively priced, we’ll never be your least expensive option.

2. You only want to work with the same physician every time. An expectation that a certain candidate is always open for the job is not a good match with high quality. Why? Because the best physicians aren’t so readily available. Clients who are committed to quality have learned that it takes more than one physician to deliver.

3. You absolutely need a physician tomorrow. If you do need someone immediately, the truth is that the larger companies are structured for the higher volume of candidates you may need to ensure availability. Keep in mind that physicians who are available at a moment’s notice are unlikely to be of the highest quality. And here’s an idea that can help you avoid these last-minute needs in the future. Call us first to set up a pool of high-quality physicians who are a better fit and more reliable over time, then call that big firm for your immediate opening.

On the other hand, here’s one instance in which the answer should always be Concorde:

Your primary concern is physician quality. Our concept of assembling a pool of carefully qualified physicians has consistently delivered higher-quality results. We’re medium size by design, without shareholders to answer to, so we have the flexibility to screen out the physicians who don’t meet our standards or your needs. The size of the pool will be as small as possible to cultivate relationships, but large enough to give you the coverage you need.

Perhaps you need to use a larger firm in the short-term to cover your immediate needs. In the meantime, we can start assembling a pool for you that will ultimately elevate your quality level, and you can later phase out the ad hoc approach.

So give us a call today to get started toward higher standards.

The Affordable Care Act: Where Do We Go from Here?

There’s plenty of speculation, but no one really knows what effects the Affordable Care Act will have on health care staffing.

It’s safe to assume the shortage of physicians will intensify due to the influx of new patients. In a few years, the main issue will probably be in Primary Care. But the initial overload may actually be on Specialists – Gastroenterologists, Pulmonologists, Cardiologists, Endocrinologists (diabetes), Oncologists, Rheumatologists, Vascular Surgeons, etc.

Why would Specialists be strained before Primary Care? The thinking is that people who haven’t been insured until now haven’t been receiving preventative care. They’re not accustomed to seeing a Primary Care Physician for routine check-ups that focus on issues such as nutrition, exercise and other habits.

Serious health conditions that lie beyond the scope of Primary Care may have gone untreated for many years. And now, these patients finally may try to get relief as quickly as possible with the help of Specialists.

Whatever happens as the ACA takes effect, rest assured that your partners at Concorde are keeping a close eye on the changes nationwide. We’re determined to help you meet your evolving needs with high-quality physicians and Allied Health professionals, so don’t hesitate to let us know how we can help.

Jamey Morgan
President

Staff Snapshot: Shelly Meyer

Director, Locum Tenens
Years at Concorde: 17 years+

With experience spanning two decades at Concorde, Shelly is a key reason so many of our clients and candidates enjoy successful Locum Tenens engagements, as well as a long-term partnership with our firm.


How would you describe your role at Concorde?

As a matchmaker.

When I take a job order, I don’t just ask the practice description questions that everyone asks. I always ask my clients, “If I could locate the perfect candidate, describe what he/she would be like.” When I speak to candidates, I always ask them, “When you imagine providing coverage, what would the ultimate situation look like?” I then try to make the best match in both skills and personalities.


Why should an organization or candidate choose Locum Tenens?

Many hospitals/health systems believe that if they bring in temporary doctors, it will be a revolving door and there will be a new doctor coming in every week.

This is not the case with Concorde. We gather a small circle of well-qualified physicians – they become credentialed with the facility and return again and again. They appear to be part-time staff. They provide continuity of care and develop relationships with other physicians, support staff and the community. It also saves candidates time spent on paperwork because they work at only a few facilities.

Many of our clients and candidates find this to be an excellent way to a direct hire placement.


What differentiates Concorde from its competitors?

We only present candidates that are a match to our clients’ needs and only place candidates in assignments that they are suited for.

We do not place a physician just to obtain a fee. We would rather tell a client that we cannot help them than place a physician with mismatched skills or interests. And, we never offer candidates with substandard training, discipline problems or multiple lawsuits. I think this commitment to high quality is why I have many of the same client relationships first developed 17 years ago.


How can Locum Tenens help improve patient satisfaction?

Interpersonal skills can be just as important as medical ability. Physicians who are experts in their field and have good rapport with patients, support staff, etc., can really help.


What’s your favorite thing about working at Concorde?

Developing relationships with all of the different people I “meet” every day. Even though most of our relationships are built over the phone, our clients and candidates know that when they are working with us, they have someone that they can trust.


[button link=”/about-concorde/your-team/shelly-meyer” style=”primary”][icon pic=”caret-right”] Learn more about Shelly[/button]

Stay Tuned for the New Physician’s Perspective

Coming soon to @ConcordeStaff on Twitter, we’ll be sharing a rare and valuable glimpse into the world of a next-generation recruit. Starting her last year of medical school, Dr. Sophia will offer insights about her experience to help you better understand the expectations and challenges of today’s new physicians.

We’re asking Dr. Sophia to address key issues such as:

  • How has the Affordable Health Care Act affected her training?
  • What challenges does she face when considering good patient care vs. the cost of care?
  • What do physicians like her want most when making the transition into practice?

To keep track of Dr. Sophia’s updates, be sure to follow us on Twitter. If you have a specific question for her, let us know via email at info@concordestaffing.com or via Twitter (@ConcordeStaff).

Keys to Keeping Your Best Physicians Around

[panel style=”box uk-panel-box-primary”]

Hint: Think Beyond the Signing Bonus

[/panel]

Are you concerned about losing a new physician in the first few years of hire? Wary of spending a lot to recruit a candidate physician – signing bonuses, relocation, search fees – only to see him or her leave? Here are a few ideas to keep good physicians on board.

Right now, most financial packages are weighted toward getting the physician signed. A typical signing bonus is $15K-$20K, depending on specialty, often with a loan repayment component, as well. What does that do for the candidate physician or you in the long run in terms of long-term stability?

Unlike a one-time signing bonus, retention incentives offer bonuses after specific periods. To be competitive, you’ll still need some kind of signing bonus. But if the goal is to keep the candidate physician, why not weight the compensation toward retention instead?

For example, if the physician you’re negotiating with wants a signing bonus of $10,000, try offering $10,000 up front or $5,000 now and $10,000 more after a year (or as much as you can offer down the road). Arrange the package to pay out more over time, but only if the physician is still there and has built a solid practice and billings.

Examples of Retention Packages

  • A hospital in Colorado offers a signing bonus of $7,500 and a small bonus after year one and two, with $20,000 after year three, $10,000 after four and $10,000 after five.
  • A national health system developed its own standards of practice and gives $1,000/month for meeting standards, providing an extra $12,000 per year.
  • A nationwide clinic system offers $10,000 at signing with a $7,500 performance bonus yearly.

Whatever your compensation formula is, be sure you keep it easy to understand. And the longer you can take the retention bonus out, the better. After three years, we’ve seen the chances of a candidate staying long term go up significantly (because he or she will have built a practice and gotten comfortable in the community).

Making commitments that far into the future can be challenging in these unpredictable times of healthcare changes, but approaching physician recruitment with confidence will go a long way toward ensuring you have the talent you need to succeed.

Learning from Your Experience

At Concorde, we enjoy long-term relationships with many of our clients. In the coming months, look for testimonials on our website that review our services & approach. We aim to ensure we continue to meet the high standards expected from our team and look forward to sharing our success.

From previous research, we know that Concorde clients value our responsiveness and reliability, along with the consistently high-quality candidates we provide.

However, we know we’re only as good as our latest interaction. Therefore, in the coming months, we’ll share feedback directly from our clients and candidates on a new page of our website, designed to help you get a first-hand review of our services and approach.

We’re eager to learn from our clients’ experiences so we asked them for their candid input on how we’re meeting today’s most pressing needs. Once collected, we look forward to sharing their feedback online to provide examples of how we can serve you.

On behalf of everyone at Concorde, we sincerely appreciate the continuing partnership of everyone we work with, and we look forward to sharing this new information soon.

Jamey Morgan
President

The Physician Offer Package – 10 Tips to Seal the Deal

The MGMA’s In Practice blog recently offered some helpful insights on developing winning physician compensation packages, based on the organization’s 2012 starting salary survey. Concorde expands on the list with these 10 considerations to give your candidates offers they can’t refuse.

With 29 years of experience in the industry, we have seen all kinds of variations in employment offers. Our current market observations suggest the following things to keep in mind:

  1. Beyond the contract – Physicians are looking for incentive provisions and some idea of what their compensation will be like after the initial contract is over.
  2. Job security – Primary care physicians and some Internal Medicine sub-specialists often prefer hospital employment vs. private practice.
  3. Help with educational costs – Financial assistance – such as loan repayment or a stipend for the last year of training – is in high demand.
  4. Outpatient positions – These positions are growing popular among primary care physicians.
  5. Signing bonuses – $20,000-$50,000 is very common – best to offer with a time constraint (e.g., if you sign in 3 weeks).
  6. Vacation – 4 weeks is standard for primary care physicians.
  7. Family Medicine rising – Compensation for these specialists is approaching $200,000+.
  8. Hospitalist schedules – Looking for a 7 days on, 7 days off schedule.
  9. Reasonable non-competes – Don’t overreach; you’ll turn off good candidates.
  10. Deadlines – The best way to sign your physician – give them a solid deadline, and stick to it!

Before you sign the right candidates, of course, you have to find them. So give us a call at 800-334-6407, or contact a Concorde consultant online, and let us help you find the most promising physicians for your organization and help you get them signed.

Read the MGMA’s compensation package tips.

Get Inside the Mind of a New Physician

Meet “Dr. Sophia.” She’ll soon be starting her Family Medicine Residency. And as a friend of Concorde, you’ll be able to follow along via Twitter. Be sure to join us for this rare and valuable glimpse into the world of a next-generation recruit.

Dr. Sophia has kindly agreed to share insights about her residency experience, bringing you a better understanding of the expectations and challenges of the “new physician.”

She’ll address key issues such as:

  • How has the Affordable Health Care Act affected her training?
  • What challenges does she face when considering good patient care vs. the cost of care?
  • What do physicians like her want most in a position?

Stay tuned for Dr. Sophia’s first posts in the coming months. In the meantime, do you have a specific question of your own you’d like her to answer? Send us queries for Dr. Sophia via email at info@concordestaffing.com or via Twitter (@ConcordeStaff).